Thank you for taking interest in Steveston Veterinary Hospital! Below you will find a list of the most frequently asked questions. If you have additional questions please contact us at 604-274-9938. We’re happy to help!
About Our Animal Hospital
Do I need an appointment to see the veterinarian?
Yes, appointments are required to see the veterinarian unless it is an absolute emergency. Contact our receptionist to schedule.
Do you accept pet health insurance?
We will fill out the claim form provided by your insurance company and fax it in for processing. You will need to pay us for our services up front and then seek reimbursement from your pet health insurance company.
What forms of payment do you accept?
Visa, MasterCard, Interac (Debit), Cash.
Veterinary Health Care
Is my pet allowed to eat or drink before surgery?
If your pet requires general anesthetic, it is important that you follow our fasting instructions to reduce the likelihood of intestinal disturbances or other complications after surgery.
Surgery Day Guidelines (download)
- No food after midnight on the night before your pet’s surgery appointment.
- No water after 7AM on the morning of the appointment
My pet is coming in for surgery. Do I need to bring anything?
We provide food and blankets but you are welcome to bring your own from home if you wish. It is recommended that you bring a leash for your dog or a carrying cage for your cat to facilitate transport after surgery.
How long after surgery can staples or sutures be removed?
10 to 14 days. Please book an appointment with one of our veterinarians to have them removed. Some sutures are dissolvable or subcutaneous and do not need to be removed. Our veterinarian will inform you if a suture removal is required at the time of discharge.
When should I get my pet spayed or neutered?
We usually recommend getting your pet spayed or neutered after 6 months of age. If you have questions regarding this procedure please contact the clinic and we would be happy to answer them.
What time of year should I protect my pet against fleas?
We recommend using anti-flea products from March to November as these months are considered higher risk. However, many people use them all year to ensure their pets do not get fleas. Please discuss this matter with one of our staff members or veterinarians.
How often should I bring In my pet for a general health examination?
When you bring in your pet for annual booster vaccinations, the veterinarian will conduct a full examination. We recommend that your pet be seen for a complete health examination at least once per year to check for any potential health problems or diseases. Early detection is crucial in allowing us to treat many diseases before they become a serious issue. Dog Vaccination Schedule & Cat Vaccination Schedule.