Are you a bright, organized individual with an outgoing demeanor? Do you think fast on your feet to solve client problems? Do you excel in handling administrative tasks and keeping things running smoothly? Are you someone who values feedback, continuous learning, and possesses emotional intelligence to empathize with others' needs? 

If this sounds like you, then continue reading to learn more about our exciting opportunity for a veterinary receptionist position!

ABOUT US

Steveston Veterinary Hospital in beautiful British Columbia, Canada, is seeking an experienced veterinary receptionist who will be responsible for providing customer service for our fast paced, 3.5 doctor clinic. 

SVH has been family run for over 40 years and believes in providing high-quality medical care for our patients while also serving our clients with great customer service. 

Experience

• Minimum 1 year working in a veterinary hospital OR 

• Minimum 1 year working as a receptionist OR · Veterinary Office Diploma 

Qualifications

• Ability to work in a face paced, sometime stressful environment 

• Ability to prioritize and multitask 

• Excellent customer service skills and ability to create and maintain client relationships

• Professional telephone manners 

• Self motivated individual, able to work well on your own and in team environment 

• Reliable, punctual 

• Able to handle case sensitive information and procedures such as euthanasia Benefits include discounted veterinary care, food, and medications for your pets. 

Job

Join our client care team whose purpose is to make sure pets get the treatments they need and clients are satisfied each time they come through our doors! Your responsibilities will include:

• Efficiently handling client inquiries via phone and email

• Creating a welcoming environment for guest families and their pets

• Scheduling appointments and sending reminders for essential health visits

• Accurately managing data in our practice management software

• Maintaining organized filing systems and records

• Facilitating the purchase of recommended products or services for pet health

• Conducting outreach to potential clients through various channels

• Ensuring the reception area meets hygiene standards

• Handling daily cash transactions and insurance claim forms promptly

• Reporting and filing test results on time

• Making outbound calls for vaccine reminders and other health-related events

Job Position: Veterinary Receptionist 

Type: Full time 40 hours/week Monday to Friday (occasional Saturdays if required)

Starting Salary: $20-24- depending on experience 

Benefits

• Dental care 

• Extended health care 

• On-site parking 

• Paid time off 

• Store discount 

• Vision care Schedule: 

Education

• Secondary School (required) Experience: 

• Administrative experience: 1 year (required) 

• Veterinary: 1 year (required)